General terms and conditions
Article 1 – Applicability
These general terms and conditions apply to all our sales, work, deliveries, and services. The general or specific purchase or order conditions of the customer are expressly excluded, unless explicitly accepted in writing by Licom.
Article 2 – Prices
All prices are based on the purchase prices, wages, taxes, levies, and other costs applicable at the time of the quote or order.
The Recupel, Bebat, and Auvibel contributions apply to all devices for which they are legally owed.
Licom reserves the right to pass on price increases imposed by suppliers, manufacturers, governments, or other external factors, as well as increases in transport, energy, raw material, wage, or other cost prices, in full to the customer, even after the conclusion of the agreement. The customer cannot invoke this to cancel the agreement or claim any compensation.
Article 3 – Delivery and execution
The delivery and execution periods are provided solely for information purposes and are not binding. Delays in delivery or execution do not entitle the customer to compensation, price reduction, or dissolution of the agreement.
Article 4 – Cancellation and termination
In the event of cancellation of an order, the customer owes a flat-rate compensation amounting to 25% of the value of the order, without prejudice to Licom's right to prove the actual damage suffered if it is higher.
Contracts are concluded for the duration specified in the agreement. In the event of early termination by the customer before the agreed end date, the balance of the remaining contract duration remains fully owed as a flat-rate termination fee.
Article 5 – Invoicing and payment
The customer must check Licom's invoices immediately upon receipt. Without prejudice to any earlier (tacit) acceptance, each invoice is deemed to be definitively accepted in the absence of a motivated written protest within eight (8) calendar days of receipt.
Our invoices are payable at the registered office of Licom, net and without discount, within 8 days of the invoice date, unless otherwise agreed in writing.
Any unpaid invoice incurs, by operation of law and without prior notice of default, a late interest of 12% per year until full payment.
In addition, a flat-rate compensation of 10% of the outstanding invoice amount, with a minimum of € 125, is owed by operation of law and without prior notice of default, to cover, among other things, administration, collection, and follow-up costs.
In the event of non-payment of an invoice on the due date, all other, even not yet due, invoices become due and payable by operation of law and immediately.
All collection and protest costs of an accepted or unaccepted bill of exchange are borne by the customer. Offering or drawing a bill of exchange does not change the place of payment, does not waive Licom's rights, and does not constitute a renewal of debt.
Article 6 – Complaints
Complaints regarding deliveries must reach Licom in writing within eight (8) calendar days after delivery and in any case before the use, installation, or resale of the goods.
Complaints regarding the execution of work or hidden defects must be reported in writing within eight (8) calendar days after they could reasonably have been established.
In the absence of a timely complaint, the goods and/or services are deemed to have been definitively accepted. The acceptance covers all visible defects.
Article 7 – Warranty and liability
Warranty on the delivered goods is granted solely in accordance with the warranty conditions of the manufacturer or supplier.
Except in cases of intent or mandatory legal provisions, Licom is not liable for indirect damage, consequential damage, loss of profit, loss of turnover, loss of data, business interruption, or any other form of economic damage.
Any liability of Licom is in any case limited to the value of the delivered goods or services to which the liability relates.
Article 8 – Retention of title
All delivered goods remain the property of Licom until full payment of the principal sum, interest, and costs.
Notwithstanding this retention of title, all risks related to the goods transfer to the customer upon delivery.
Article 9 – Default
In the event of non-payment or any other serious contractual breach, Licom reserves the right to suspend further deliveries and performances immediately.
Licom also reserves the right to consider the agreement dissolved by operation of law and without prior notice of default for the whole or the part not yet executed or delivered, without prejudice to its right to compensation.
Article 10 – Force majeure
Licom is not liable for delays or non-performance of its obligations when these are the result of force majeure or circumstances beyond its reasonable control, including but not limited to strikes, war, pandemics, cyber incidents, government measures, transport problems, delivery issues with suppliers, power outages, or other unforeseen events.
In the event of force majeure, Licom's obligations are suspended without the customer having the right to compensation or termination of the agreement.
Article 11 – Applicable law and competent court
Only Belgian law applies to all agreements to which these general terms and conditions apply.
All disputes fall under the exclusive jurisdiction of the courts of the judicial district of West Flanders, Bruges division.