What we do
Licom provides complete unified communications solutions that transform your business. From hybrid VoIP to AI-driven communication and critical alerting, we ensure seamless and intelligent communication throughout your organization.
AI-driven unified communications
Intelligent communication systems with AI support for automatic transcription, smart routing, and personalized user experiences.
Automatic transcription of meetings
Smart call routing based on AI
Real-time translation for international teams
Personalized voicemail and assistants
Predictive analytics for optimal availability
Unified communications
Integrated communication platforms that bundle voice, video, messaging, and collaboration into one central solution.
All-in-one communication platform
Video, voice, chat, and presence in one system
Integration with business applications
Consistent user experience across all devices
Central management and reporting
Hybrid VoIP solutions
Flexible telephony solutions that seamlessly combine on-premise and cloud for optimal availability and cost efficiency.
Combination of cloud and on-premise systems
Flexible scalability according to your growth
Cost reduction through smart routing
Mobile integration for remote workers
Seamless migration from existing systems
Networking
Professional network and wifi setup and management to ensure reliable, secure, and high-performance communication.
QoS configuration for optimal call quality
Network security and firewall implementation
Professional wifi solutions for businesses
Monitoring and proactive maintenance
Redundant connections for maximum uptime
Critical alerting
Reliable alerting systems for crisis situations that ensure rapid escalation and guaranteed availability of key personnel. Often applied in industry and the healthcare sector.
Multi-channel alerting (SMS, voice, push)
Escalation protocols and fallback routes
Confirmation of receipt and action
Integration with monitoring systems
Audit trail for compliance and reporting
In-house software
In addition to the installation of UC platforms, Licom also develops its own software that seamlessly integrates with your telephony environment.
Licom Virtual Reception
Digital reception linked to your telephony. Visitors are automatically announced to your staff via your phone system.
Licom OnDuty 24/7
Smart duty scheduling linked to your telephony. Your calendar automatically determines who is reachable — no more manual forwarding.
Licom Wallboard
Real-time telephony statistics on one screen. Live KPIs, queues, and agent availability for your Wildix UC environment.
Why Licom?
We offer more than just technology - we deliver complete solutions
Expert advice
Our team of certified specialists has years of experience with UC implementations in various sectors.
Custom-made
Each solution is specially designed for your specific business needs and infrastructure.
24/7 support
Continuous support ensures that your communication systems always function optimally.
Ready to get started?
Contact us for a free consultation and discover how our UC solutions can transform your business.