Aldi
The Aldi group is one of the largest food distributors in Europe. To manage this distribution effectively, Aldi has entrusted its telephony to Licom for over 15 years.
Licom manages the telephony systems of all seven Belgian distribution centers. From these distribution centers, all 450 stores in our country are supplied daily. The headquarters has already been migrated to a new Alcatel-Lucent Enterprise call server, with ‘Rainbow Unified Communications’ software, and the other centers will also be updated this year, so that they once again form one connected system together.
The local IT department is responsible for the daily management of this solution. In addition to the possibility of self-management, it was mainly the stability of the system, the professional approach, and the fair way of doing business that characterizes both companies, which led to a successful collaboration.
