A phone system today is much more than a system for receiving and transferring calls. Modern solutions combine telephony with video, chat, mobile applications, and smart integrations.
From SMEs and large enterprises to multinationals, governments, and healthcare institutions: each organization has different requirements for its accessibility and communication. The right solution therefore depends on your infrastructure, number of users, working methods, and future plans.
Will you choose a phone system at your own location, in the cloud, or a combination of both? Licom does not limit itself to one technology. We will look at which solution best fits your organization.
A phone system involves more than just calling
A modern phone system brings together different forms of communication. Employees can remain reachable at the office, at home, or on the go and choose which device they communicate through.
Depending on your needs, the solution can be linked to:
- Microsoft Teams and other communication platforms
- CRM and ERP software
- Mobile devices and home workstations
- Video, chat, and presence information
- A digital reception or call handling service
Thus, telephony evolves into an integrated communication solution that supports your daily operations.
Choosing cloud, on-premise, or hybrid?
There is no phone system that is the best choice for every organization. In a local or on-premise solution, the system is within your own infrastructure. A cloud solution is hosted externally and usually offered via a subscription per user. A hybrid phone system combines elements of both.
VoIP is not a separate setup, but the technology that transmits voice over a data network. A VoIP phone system can therefore work both locally and in the cloud or within a hybrid environment.
Which solution is most suitable depends on factors such as the number of users, the existing infrastructure, the desired functionalities, and the requirements regarding management and security.
Does your existing phone system need to be completely replaced?
Not necessarily. A transition to a more modern telephony environment does not automatically mean that all existing infrastructure needs to be replaced.
In some situations, a current phone system can continue to be used or be gradually integrated into a new environment. In other cases, replacement offers more possibilities in terms of flexibility, remote work, and integrations.
Licom therefore first analyzes your existing situation. We look for a future-oriented solution without simply discarding usable technology.
A phone system tailored to your organization
From a local phone system to cloud telephony or a hybrid VoIP solution: the right choice starts with your concrete needs.
Licom combines more than 25 years of experience with knowledge of various technologies and platforms. This way, you receive not a standard solution, but a communication environment that fits your organization and can grow with your future plans.
