Oxida, a leading player in the IT sector, has taken an important step in digital transformation by integrating Carv AI into their telephony system.
AI-driven communication
With the integration of Carv AI into their VoIP system, Oxida can now benefit from intelligent call analysis, automatic transcriptions, and real-time insights into customer interactions. This innovation leads to a significant improvement in customer service and operational efficiency.
Benefits for Oxida
- Automatic call analysis and quality monitoring
- Real-time transcriptions of all calls
- Enhanced customer insights and data analysis
- Automated follow-up and documentation
The future of telephony
This implementation demonstrates how AI technology can fundamentally change the way companies communicate. Licom is proud to guide Oxida in this digital transformation and continues to invest in the latest AI solutions for unified communications.
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