Easyfairs (Flanders Expo, Neckerhallen & Antwerp Expo)
Some figures: annually 1,198,000 visitors, 28,455 exhibitors, and 700 events in 17 different countries.
In Belgium, Easyfairs is responsible for the operation of Flanders Expo in Ghent, Antwerp Expo, Namur Expo, and the Neckerhallen in Mechelen.
For the communication between these expo spaces, a classic VoIP platform was chosen in a private cloud setup. Meanwhile, 10 years later, Licom is responsible for the complete migration to a Microsoft Teams telephony environment, and the different sites are being added one by one to this uniform communication system.
Thanks to the phased migration, the IT department remains in control of user adoption and resistance is minimized. The management of the solution was, after the initial setup by Licom, fully handed over to the IT department. Of course, they can rely on the expertise of our Licom Service Engineers for complex adjustments.