At Meditech, specialist in automation for pharmacies, Licom provided a complete Microsoft Teams telephony environment for more than 100 employees.
Thanks to this solution, employees can call and be called from any location without sharing private numbers.
A contact center was set up for the service department, and wireless telephony has been implemented in the production environment. In addition, Licom supplied all the necessary hardware for video conferencing, meeting scheduling, and reception via Licom’s in-house developed Virtual Reception.
This integration not only improves internal collaboration but also streamlines Meditech’s external communication while retaining the benefits of traditional telephony.
Discover the video testimonial here
www.meditech-pharma.com